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Help2Rent Cookie Policy

Cookies are small text files placed on your computer and are commonly used on the internet. There are various types of cookies which perform differing functions, mainly allowing easy use of the website and for anonymous analysis for improving functionality; however, there are also some that analyse your browsing behaviour to enable advertisers to present you with adverts more relevant to you and your interests (we do not use these).

For more information about cookies, visit

We may use cookies to:

? Collect information that will help us to distinguish visitors, to understand visitors’ browsing habits on our website and to improve their experience.

? Compile statistical reports on website activity e.g. numbers of visitors and the pages they visit.

? Collect information that will allow us to tailor advertising to make it more relevant for you, based on your previous interactions with our website.

? Remember information about you when you visit our site. Some of the cookies are essential in order to provide our services to you.

Below, we have set out the three categories of cookies that we may use on our website. We may also include third party cookies, which are cookies not set by Help2Rent Limited; however, we have specified below where third-party cookies are used. The following types may be used during your visit to our website:

Strictly necessary cookies

These are essential in order to enable you to move around a website and use its features, such as accessing secure areas of the website. Without them, services you have asked for, such as obtaining a quote or logging into your account, cannot be provided.

These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Cookie Purpose of Cookie

CMSCookieLevel Specifies which cookies are enabled by the visitor.

ASP.NET_SessionId Standard ASP.NET cookie containing the user’s session ID.

ASPXFORMSAUTH (encrypted authentication ticket)

[DateTime.Now.AddMinutes(timeOut/session.timeout) – where the timeout is

the web.config parameter / DateTime.Now.AddYears(1) – if the Remember

me checkbox is set on] – authentication ticket cookie.

These cookies will be reviewed and updated on a quarterly basis.

Performance cookies

These collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. They also allow us to record and count the number of visitors to the website, all of which enables us to see how visitors use the website in order to improve the way that our website works. They do not collect information that identifies a visitor because all information they collect is anonymous and is only used to improve how our website


Cookie Purpose of Cookie

Campaign User campaign reference.

UrlReferrer User URL referrer.

Google analytics: _utma, _utmb, _utmc, _utmz Used to anonymously track website use.

These cookies will be reviewed and updated on a quarterly basis.

Functionality cookies

These allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, a website may be able to provide you with news or updates relevant to the policies you buy. They can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog.

The information these cookies collect is usually anonymised. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.

Cookie Purpose of Cookie

CMSPreferredCulture Stores the visitor’s preferred content culture.

CMSMobileRedirected Indicates if the visitor has been redirected to the mobile version of the website by the Mobile device redirection web part.

CurrentTheme Stores the name of the current visual theme to provide proper design to the dialog windows.

CMSPreferredUICulture Stores the visitor’s preferred user interface culture.

Webauthtoken Live ID authentication cookie.

CMSBodyClass Body element class to provide accessibility standards.

CMSShowDesktopVersion Indicates that the visitor has switched to the desktop (default) version of the website from a specific device profile.

VisitorStatus Sets the visitor status (unknown/first visit/more visits).

CurrentVisitStatus Current visit status (throughout current day).

CMSShoppingCart Current Shopping Cart ID.

CMSViewMode Current view mode.

InitialUsername Used for login functionality.

LastLoginTime Used for login functionality.

These cookies will be reviewed and updated on a quarterly basis.

Targeting cookies (not used)

These collect information about your browsing habits which can be shared with advertising agencies and the like to target you for advertisements – they are not used on this website.

Accepting or rejecting cookies Most web browsers will accept cookies, but if you would prefer we did not collect data by this method,

you can disable this function within your browser settings. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is also available at

Please note that if you disable cookies, the website functionality may be impaired and prevent you from obtaining a quotation or completing your purchase online.


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